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FAQ- Frequently Asked Questions

1-) When would my order be arrived?
We also serve you support for transportation in the framework of high-qualified and safety shipment principles. It will be change according to your location.

2-) How do you pack my product for safe transportation? 
Your order would be meticulously packed in strong box against every external factors that may damage. Due to every contrary situation, our shipments would be insured according to your wish. By the conscious of yours value, we would offer you support in every freight process as well.

3-) Which products are included in warranty? 
Our grinders are included warranty for 24 months in domestic market. There is no over-sea guarantee.

4-) Can I obtain spare parts? 
We also supply spare parts of our products. In addition, in order to your demand; we can also support you by visually to change them by yourself easily.

5-) Which payment methods do you accept? 
You can make payment via mail order, money order or swift.